Placepoint Agent

The Agent in Placepoint Fusion is Placepoint AI built into the platform. You type in a panel, in the language you use, without Claude Desktop, Cowork, Claude Code or any other setup, and the Agent answers using the same registers and tools as Placepoint AI.

With the Agent you use Placepoint AI inside Placepoint Fusion alongside other systems: Swedish property from Combify today, and connections to property and lease management, FDV (facility management), accounts and ERP, CRM and documents are on the way. The data is the same as in the rest of Placepoint Fusion, see Data and sources and Placepoint in numbers. What is ready and what is coming is listed under Connections to other systems.

The Agent is being trialled with selected users. It is beta functionality under active development: answers, tools and the interface change continuously, some questions cannot be answered yet, and parts of the interface may show English text. Report errors and gaps to support@placepoint.no.

The start screen shows what the Agent covers: property and buildings, ownership and companies, zoning and plans, and risk and surroundings. The example prompts at the bottom can be clicked directly and use the reference properties Kastellhagen 2 and Tordenskiolds gate 2, which are verified against the matrikkel, so a first click always returns a result.

How to ask the Agent

The video shows one question from start to answer: open the panel from the menu on the left, make it narrower so the map stays visible, and ask "Who owns Tordenskiolds gate 2 in Oslo, and who leases there?". The answer appears as you watch, with the owner, title and the largest tenants, plus links that open the property and the companies in the map.

1. Click Agent in the menu on the left. The panel opens across the whole map, with the previous chat if there is one. Click New chat to start again.
2. Drag the right edge of the panel until it covers about half the screen. The width is remembered for next time.
3. Type your question in the field at the bottom and press Send. An address is enough, the Agent finds the matrikkelnummer itself.
4. The Agent looks up the property, fetches the grunnboksutskrift (title register extract) and the tenant panel and answers in text with links. Keep asking in the same chat when you want to go deeper.

Duration: 1 minute and 28 seconds. The answer is written by the Agent there and then, so the wording varies from time to time.

Two questions to the Agent

The video shows two example questions to the Agent, each in its own chat, with the answers as they arrive: zoning status for a whole street, and the owner, company structure and tenants for a building. The wait while the Agent looks things up is fast-forwarded. The typing, the answers and the map run in real time.

1. Check the whole of John Colletts allé. Where can new buildings go? The Agent reads the plans for the whole street, splits it into three zoning regimes, points to the temporary building ban under Småhusplanen and puts the properties it has checked on the map.
2. Who owns this building, through which SPV, and who are the tenants? The building is Tordenskiolds gate 2 in Oslo. The Agent shows the title holder, the owning company behind it and the largest tenants with their organisation numbers.

Duration: 1 minute and 26 seconds. The answers are written by the Agent there and then, so figures and wording vary from time to time. Tordenskiolds gate 2 is one of the reference properties from the start screen.

What the Agent can do

• Answer the same questions as Placepoint AI in Claude: property lookups, Grunnboken, companies, land use plans, risk and analysis.
• Control ordinary Fusion functionality while you talk: move the map, switch on map layers, open the property panel.
• Search this user documentation, so "how do I do this" questions are answered with the steps, not just data.

The answers link to organisation numbers and to the map, so you can go straight from the answer to the property panel or the company panel and carry on working there.

Area questions work here too. The same question that produced the report on John Colletts allé gives you, in the panel, a review of the street's zoning regimes, with planning provisions, temporary bans and which parts of the street have to be assessed separately. The Agent points out that the exemption practice sits in the decision documents, not in the map data, and offers to continue property by property.

What the Agent suits best

The Agent has the full toolbox from Placepoint AI, but it works best on what belongs in the map: one lookup, one check, one question about what you see. The answer arrives as text with links, and at the same time the Agent can move the map, switch on the map layer that shows the case and open the property panel on the result. Long reports, spreadsheets and work that combines Placepoint with other sources still belong to Placepoint AI in Claude Desktop.

What the Agent does for you:

• Looks up an address or a matrikkelnummer and gathers the plot, buildings, units, owners and tenants in one answer.
• Fetches the grunnboksutskrift and summarises encumbrances: mortgages, easements, rights of way and subdivision bans.
• Finds which reguleringsplan and kommuneplan documents apply, including plan proposals, and shows the plan map together with the property boundaries.
• Reads the plan documents, planning provisions and the plan description, and summarises density, heights and purpose instead of listing them.
• Checks risk around the property, flooding, landslides, quick clay, habitat types and protected areas, and switches on the risk map layers that show it.
• Maps the companies behind the property, from the ultimate owner down to the subsidiaries, with roles and shareholders, as the company panel shows it.
• Calculates travel time and reach by car, public transport, bicycle or on foot from the point you are standing on.
• Takes a whole area in one question: a street, a block, an area, and continues property by property when you ask it to.

The difference between the Agent and Placepoint AI in Claude

Same engine, two ways in. Placepoint AI is used from Claude Desktop, Cowork or Claude Code and suits long analyses, reports and work that combines Placepoint data with other sources. The Agent lives in the platform and suits you when you are already working in the map and want to ask, navigate and look things up without switching tools.

What the Agent does better:

• Uses Fusion functionality directly: moves the map, switches on map layers and opens the property panel on the result, instead of describing where you should click.
• Answers many questions faster than Placepoint AI in Claude Desktop, because the lookup goes straight to the platform you are already logged in to.
• Answers "how do I do this" questions with the steps from this documentation.

What the Agent cannot do yet:

• Create files for export: Excel, PDF or reports. The answer arrives as text with links in the panel.
• Create interactive dashboards and other visual deliverables.

If you need files or dashboards, use Placepoint AI in Claude Desktop.

One important difference concerns personal data. Placepoint AI in Claude always shields private individuals, whatever account you have. The Agent uses your Fusion login and follows your access level in the platform: if your account has extended access to personal data through documented legitimate interest, that access also applies in the Agent.

Who can use the Agent

The Agent is in pilot. We switch it on for selected users, and it then sits in the side menu. If you cannot see it and want to try it, get in touch with us.

Connections to other systems

The Agent fetches data through connections (connectors). Three connections are available today:

Connection	What it gives you
Placepoint MCP	Norwegian property, Grunnboken, companies, land use plans, risk and analysis, the same as Placepoint AI in Claude
Placepoint Dataset MCP	The datasets in your projects, for extracts and aggregation
Combify MCP	Swedish property: fastigheter, detaljplaner and bygglov from Combify

The administrator sets up connections to external systems under Agent in Settings. Each connection has a form. Some ask for an API key from the system. Others, such as HubSpot, Notion and Vercel, send you to the supplier to log in and approve, and take you back to Settings with the connection saved.

Read this before you connect a system:

• Everyone in the business who has the Agent uses the connection through it, with the access of the account that connected it.
• A supplier that authorises a person and not a workspace, as HubSpot and Notion do, gives the Agent the administrator's own rights. Actions appear under the administrator's name in the supplier's log. Use a service account where the supplier offers one.
• The Agent reads through the connection. A write stops and asks for confirmation first.
• Keys and tokens are stored encrypted. Remove the connection from the same page when it is no longer needed.

More systems are on the way, so the Agent can answer with lease contracts, operating data and accounts in the same chat as the property data. The systems we are considering, in the order we are looking at them:

• Property and lease management: Fenistra.
• FDV: FDVweb, Famac, Vitec Plania, EG Facilit.
• Accounts and ERP: Visma.net, Xledger, Tripletex, PowerOffice Go, Dynamics 365 Business Central.
• CRM: SuperOffice, HubSpot, Salesforce.
• Documents: SharePoint and Microsoft 365.
• Energy: Kiona Energinet, Entro EOS.
• Access and e-signing: Unloc, Signicat, Scrive.
• Market data and credit: Ambita Infoland, Bisnode.
• Debt collection and invoice approval: Kravia, Semine.

The order is set by which systems our customers use and who has asked for them. If your business uses a system you want in the Agent, get in touch with us.

Examples you can try in the Agent

Write in the language you use, with no introduction. Replace the square brackets with a real address, a matrikkelnummer or an organisation number:

• "Who owns [address], and who leases there?"
• "Fetch the grunnboksutskrift for [matrikkelnummer] and summarise the encumbrances."
• "Is [matrikkelnummer] in an area exposed to flooding or landslides? Show it on the map."
• "Which reguleringsplan and kommuneplan documents apply to [matrikkelnummer]?"
• "Fetch the planning provisions for the plan that applies to [matrikkelnummer], and summarise what is permitted in terms of density, heights and purpose."
• "Has planning work been announced near [address]?"
• "Check the whole of [street]: where can new buildings go?"
• "Which plots in [street] are large enough to be subdivided?"
• "Which addresses in [street] are not worth looking at?"
• "Who is behind organisation number [orgnr], and what else do they own?"
• "Which properties does [company] lease in [kommune]?"
• "How far can I get in 15 minutes by public transport from here?"
• "Switch on the quick clay layer and zoom to [address]."
• "How do I add a map layer as a favourite?"

The last two show the two things only the Agent can do: control the map you are in, with map layers and the property panel, and answer with the steps from this documentation, for example How do I do this?.